Introduction to the World of IT

This chapter is from the book

Complete A+ Guide to IT Hardware and Software: A CompTIA A+ Core 1 (220-1001) & CompTIA A+ Core 2 (220-1002) Textbook, 8th Edition

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This chapter is from the book

This chapter is from the book 

Complete A+ Guide to IT Hardware and Software: A CompTIA A+ Core 1 (220-1001) & CompTIA A+ Core 2 (220-1002) Textbook, 8th Edition

Learn More Buy

Review Questions

1. Match each part to the appropriate description.

   ____ motherboard	a. Converts AC to DC
   ____ RAM	b. Holds the most data
   ____ DVD drive	c. Has the most electronics
   ____ hard drive	d. Fits in an expansion slot
   ____ adapter	e. Contents disappear when power is off
   ____ power supply	f. Holds a disc

2. Which device would commonly be found in a laptop?

   [ mouse | barcode scanner | touchpad | signature pad ]

3. Which of the following are important suggested Internet search tips? (Choose two.)

   1. Try another search engine if the first one does not provide satisfactory results.

   2. Use as many common words as possible, like the, in, at, or for.

   3. Put quotation marks around two or more words that might be found consecutively in output.

   4. Use as few words as possible.

   5. Avoid using the name of the equipment manufacturer.

4. Which type of memory is commonly found on a motherboard?

   ______________________________________________________________________________

5. When lifting a heavy computer, you should squat, bend at the knees, and use your legs to lift. [ T | F ]

6. How many tests must a person take in order to be A+ certified?

   [ 0 | 1 | 2 | 3 | 4 ]

7. Is the following question open ended or closed ended? You say your computer has been running slowly since Monday. Which applications have you installed this week? [ open ended | closed ended ]

8. List one example of having a positive attitude.

   ______________________________________________________________________________

   ______________________________________________________________________________

   ______________________________________________________________________________

   ______________________________________________________________________________

9. Which of the following devices are common output devices? (Select all that apply.)

   [ digital piano | speakers | display | stylus | track stick | barcode reader | printer ]

10. People who work with computers might be expected to lift up to how many pounds?

    [ 10 to 20 | 20 to 30 | 30 to 40 | 40 to 50 ]

11. Which Microsoft Windows application could be used to create a text file?

    [ Textpad | Notepad | WriteIt | NoteIt ]

12. Which Windows tool can be used to capture the screen?

    [ Notepad | Bluetooth | Internet Explorer | Snipping Tool ]

13. Rewrite the following conversation into an open-ended question.

    Technician: Good morning. I have a service log that states you are getting an error message whenever you access a PDF file. Have you done your Acrobat updates lately?

    ______________________________________________________________________________

    ______________________________________________________________________________

    ______________________________________________________________________________

14. List one procedure you would do to help an erratic optical mouse.

    ______________________________________________________________________________

    ______________________________________________________________________________

15. Match the capacity to the description.

    ____ bit	a. 8 bits
    ____ kilobyte	b. a 1 or a 0
    ____ megabyte	c. approximately 1,000 bytes
    ____ byte	d. approximately 1 million bytes
    ____ gigabyte	e. approximately 1 trillion bytes
    ____ terabyte	f. approximately 1 billion bytes

16. Match the peripheral to the description.

    ____ flatbed scanner	a. has an ADF
    ____ KVM	b. might send you to a web page
    ____ QR scanner	c. used to capture video
    ____ touchpad	d. allows two computers to share multiple monitors
    ____ webcam	e. found on a laptop near the keyboard

17. What is a feature of an optical mouse?

    1. LEDs

    2. contacts

    3. volatility

    4. electrical conversion

18. Which device is normally found inside a computer?

    [ touchpad | printer | headset | hard drive ]

19. Which device normally can be seen if looking inside a desktop computer with the cover off and when normally looking at the computer?

    [ hard drive | motherboard | DVD drive | RAM ]

20. Where can you find RAM in a desktop computer?

    1. inside the power supply

    2. inserted into the motherboard

    3. below the keyboard

    4. in a KVM